Refund policy

MOSA Consignments Refund Policy

All Trading Card Sales Are Final

Because trading cards are unique collectibles whose condition and market value can change, all sales are final. We do not accept discretionary returns or exchanges, including returns based on buyer’s remorse, changes in market value, or disagreement with a disclosed condition assessment.

Please review the product title, description, photographs, condition information, and disclosed imperfections carefully before purchasing.

The Card Pictured Is the Card Shipped

Unless a listing clearly states otherwise, the photographs show the specific card the customer will receive. Product photographs form part of the item’s condition disclosure.

Raw Card Condition

Raw cards are not professionally graded. Any condition description represents our good-faith visual assessment and is not a guarantee that a card will receive any particular grade from PSA, SGC, Beckett, CGC, or another grading company.

Minor manufacturing variations or imperfections may be present, including centering differences, print lines, surface marks, edge wear, or corner wear. Customers should rely on the listing photographs when evaluating a raw card.

Exceptions

The final-sale policy does not limit remedies that may apply when:

• The wrong item was shipped.
• The item arrives damaged in transit.
• The item is materially different from its listing or photographs.
• The order is lost before confirmed delivery.
• A refund or other remedy is required by applicable law.

Reporting a Problem

Please email info@waxzonesports.com promptly after delivery and include:

• The order number.
• A description of the issue.
• Clear photographs of the card.
• Photographs of the shipping container and packaging if damage occurred.

Please retain the item and all original packaging while the claim is reviewed. Do not return an item without receiving instructions from us.

Resolutions

After reviewing the information, we may offer an appropriate resolution such as a refund, replacement when an equivalent item is available, or another remedy required by applicable law.

Approved refunds will be issued to the original payment method. Processing times after issuance are controlled by the customer’s bank or payment provider.

Order Cancellations

Cancellation requests must be submitted before the order enters fulfillment. We will attempt to honor timely requests, but cancellation is not guaranteed after processing has begun.

If we cannot ship an order within the promised processing timeframe, we will notify the customer and provide the option to accept the delay or cancel the unshipped order for a full refund.

Unauthorized Returns

Items returned without prior authorization may be refused or returned to the sender. Sending an item back does not automatically qualify it for a refund.

Contact Information

MOSA Consignments
PO Box 51
Hampshire, IL 60140
info@waxzonesports.com